Help center › Your account and the CRM

A backup email for signing in

You sign in with a one-time link we email you. If your email provider has an outage, that link cannot reach you. A backup address fixes that: type it on any sign-in page and the link goes there instead.

Adding a backup address

1. Sign in to your dashboard and press Sign-in email.
2. Type the second address and press Send the confirmation. Use a different provider from your main address, for example a Gmail if your main address is Outlook, so one outage cannot block both.
3. Open the email called Confirm your backup sign-in address in that inbox, and press Confirm this address, then Confirm on the page that opens.

We email your main address to say a backup was added. If you did not add it, remove it from the same page, or reply to that email and we will.

Signing in with it

On swiftagentsites.com/login, your site's sign-in page or the CRM's, type the backup address instead of your main one. The sign-in link goes to the backup. You are signed in to the same account as always.

• Only sign-in links go to the backup. Lead alerts, receipts and everything else still go to your main address.
• The confirmation link lasts two days. If it runs out, add the address again.
• To change your main address, email us at mail@swiftagentsites.com.

Updated November 13, 2026. Still stuck? Email mail@swiftagentsites.com.