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Putting a conversation down, and working fast

Some emails cannot be answered yet. Instead of leaving them in your way, put them down and they come back when you said.

Putting one down

1. Open the conversation and press Put it down.
2. Choose when it should come back, or pick a date, and press Put down.

It waits in the Put down view and returns to your inbox by itself at that time.

Acting on many at once

1. Tick the conversations in the list.
2. Choose what to do: close them, mark them solved, reopen them, set them to waiting on them, put them down (later today, tomorrow morning, Monday morning, next week or in a month), or move them into or out of a box.
3. Press Apply.

Keyboard keys

• j and k move down and up the list, and Enter opens a conversation.
• x ticks it, e marks it solved, and s puts it down until tomorrow.
• / jumps to search, and ? shows all the keys.

Updated October 16, 2026. Still stuck? Email mail@swiftagentsites.com.