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Alerts and the bell

Alerts, at the top of the menu, is where the CRM tells you something has happened. A number beside it shows how many you have not seen.

It rings for:

• a new lead from your website,
• somebody replying to you,
• somebody new writing in for the first time,
• and New in your CRM notices, when we add something you can use.

Opening Alerts shows the list, under Notifications, and marks everything as seen.

Choosing what rings it

1. Open Alerts and open What rings the bell.
2. Untick anything you do not want to hear about, and press Save.

Anything you untick is not recorded at all, so it will not appear later either.

A sound for anything new

Tick Make a sound when something new arrives and pick a tone: Hail, Engage, Console or Chime. Each one plays when you click it, so you can hear it first. The sound is set per browser, so set it on each computer you use.

Updated October 16, 2026. Still stuck? Email mail@swiftagentsites.com.