Write the mover first. Then use the Illinois Commerce Commission's household-goods complaint, online or by mail to ICC Police at 9511 Harrison Street, Des Plaines. Mark the form Household Goods and attach the estimate and the bill of lading.
The ICC says moves under 50 miles, or entirely inside Cook, DuPage, Kane, Kendall, Lake, McHenry, and Will, may be priced by workers and hours. Longer moves outside those counties are priced by weight and distance. Both use the filed tariff.
Illinois movers base rates on 60 cents per pound per article unless you declare a higher value and pay for it. The ICC says jewelry, cash, documents, and medicine should travel with you. A declared lump sum that you did not pay for reverts to 60 cents.
An Illinois household-goods estimate is not binding. If the final bill is higher, the ICC says you pay 110 percent of the estimate at delivery and have 30 days for the rest. The bill still follows the tariff.
A for-hire household mover in Illinois needs a Household Goods License from the Illinois Commerce Commission, insurance on file, and a tariff of prices. Confirm the license before you compare estimates. Interstate moves are a separate federal registration.
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